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Everything comes to one inbox, and we answer it ourselves. Feedback, bug reports, corrections, awkward questions about how something works — all welcome, all answered.


What to say, depending on why you are writing

Using a Nepila product

Name the product and what you were doing when it went wrong. If you are inside the MerchantOS dashboard, the Support tab there reaches the same inbox with your store already attached, which saves a round of questions.

A quote looks wrong

Send the NewsQuoted link and the source you are comparing it against. We check corrections against the original article and, where they hold up, fix them the same day.

Press, partnerships, or an idea

Same address, with “partner” or “press” in the subject line. Client and contract work is the one thing we do not take on.